1 WebSTAR™ Model DPC 2100™ and EPC2100™ Cable Modem User’s Guide Introduction Welcome to the exciting world of high-speed Internet access. Your new
WebSTAR Model DPC2100 and EPC2100 Cable Modem User’s Guide 10 How Do I Set Up My High-Speed Internet Access Account? Before you can use your cable m
How Do I Connect My Devices to Use the Internet? 11 How Do I Connect My Devices to Use the Internet? You can use your cable modem to access the Int
WebSTAR Model DPC2100 and EPC2100 Cable Modem User’s Guide 12 To install the cable modem 1. Power down your PC and unplug it from the power source
How Do I Configure TCP/IP Protocol 13 How Do I Configure TCP/IP Protocol? To configure TCP/IP protocol, you need to have an Ethernet Network Interf
WebSTAR Model DPC2100 and EPC2100 Cable Modem User’s Guide 14 To configure Windows 2000 systems 1. Click Start, select Settings, and choose Network
How Do I Configure TCP/IP Protocol 15 To configure Macintosh systems 1. Click the Apple icon in the upper left corner of the Finder. Scroll down t
WebSTAR Model DPC2100 and EPC2100 Cable Modem User’s Guide 16 How Do I Install USB Drivers? To install USB drivers, your PC must be equipped with a
How Do I Install USB Drivers? 17 To install Windows 2000 drivers 1. Insert the USB Cable Modem Driver Installation Disk into the CD-ROM drive of
WebSTAR Model DPC2100 and EPC2100 Cable Modem User’s Guide 18 Having Difficulty? Frequently Asked Questions Q. What if I don’t subscribe to cable T
Having Difficulty? 19 Common Troubleshooting Issues I don’t understand the front panel status indicators. See Front Panel Status Indicator Function
WebSTAR Model DPC2100 and EPC2100 Cable Modem User’s Guide 2 In This Guide Important Rules for Safe Operation ...
WebSTAR Model DPC2100 and EPC2100 Cable Modem User’s Guide 20 Tips for Improved Performance Check and Correct If your cable modem does not perform a
How Do I Renew the IP Address on My PC? 21 How Do I Renew the IP Address on My PC? If your PC cannot access the Internet after the cable modem is o
WebSTAR Model DPC2100 and EPC2100 Cable Modem User’s Guide 22 Front Panel Status Indicator Functions Initial Power Up, Calibration, and Registration
Front Panel Status Indicator Functions 23 Special Conditions The following chart describes the appearance of the front panel status indicators on t
WebSTAR Model DPC2100 and EPC2100 Cable Modem User’s Guide 24 Notices Trademarks Scientific-Atlanta and the Scientific-Atlanta ARCs logo are registe
FCC Compliance 25 FCC Compliance United States FCC Compliance This equipment has been tested and found to comply with the applicable limits of Part
For Information If You Have Questions If you have technical questions, contact your local cable service provider.
Important Rules for Safe Operation 3 Important Rules for Safe Operation Note to Installer CAUTIONRISK OF ELECTRIC SHOCKDO NOT OPENAVISNote to CATV
WebSTAR Model DPC2100 and EPC2100 Cable Modem User’s Guide 4 Accessories Do not use accessories with this equipment unless recommended by your cable
Important Rules for Safe Operation 5 Power Cord Protection Arrange all power cords so that people cannot walk on the cords, place objects on the co
WebSTAR Model DPC2100 and EPC2100 Cable Modem User’s Guide 6 What’s In the Carton? When you receive your cable modem, you should check the equipment
Front Panel Description 7 Front Panel Description The front panel of your cable modem provides status lights that indicate how well and at what sta
WebSTAR Model DPC2100 and EPC2100 Cable Modem User’s Guide 8 Back Panel Description The following illustration describes the back panel components o
Where is the Best Location for My Cable Modem? 9 Where Is the Best Location for My Cable Modem? The ideal location for your cable modem is where it
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